We will greet you and your dog, some may be nervous coming in, if this is the case we advise to make the drop of a quick and calm as possible. In most cases as soon as the owner has left, the dogs attitude changes and they calm right down.
Please try not to pander to their actions, or show your emotion, the dogs will pick up on this, get upset or distresses, and it may make things more difficult for us.
Please ensure your dog is kept on a lead, and the lead handed to us on entry.
The Grooming Process
Depending on the condition of the dog, and the required style, we may do a rough clip off pre bath. If not, they will get double bath in the correct shampoo to suit the dogs coat, skin, or health conditions. They will get as many baths as needed to ensure they are fully clean, (flea shampoo incurs an extra charge).
Next they will be towel dried, and then with a suitable dryer, they will be fully blown dried, and depending on coat type and condition, fluffed, de-matted, and de-shedded.
They will then have their ears cleaned, and if necessary plucked, and nails trimmed.
This is followed by the finishing haircut, whether it is clipped, hand scissored, or a combination of both, depends on the desired style, and finish of the dog.
All grooming services, including ear plucking, nail clipping and the finished hair cut are dependent on your dogs behaviour and condition.
Matted, aggressive or untrained dogs may not have the hair style, finish, or full service we strive to offer, it is an owners job to ensure their dog is well maintained, and used to being handled, we will not put ourselves or any dog at risk if you have failed to ensure this.
If, for whatever reason we deem a dog is a risk to ourselves, other dogs, or itself, we will halt the groom, and advise alternative options.